THE DOVER STORY
DCC was founded in 1995 by H. Kenneth Matthews with a focus on providing High-Level industry expertise and outstanding Craftsmanship. This mentality has continued through successors Christen Matthews and Joe Frampton to ensure DCC doesn’t just complete projects; but build long standing relationships with all our clients.
With a consistent focus on continually growing and excelling in our business, DCC has been a leader in the Commercial, Medical, Hospitality and Retail Industries for 30 years. DCC has constructed over 800 units for national concepts, franchisees, independent single-unit operators, hotels, developers and property owners. We have a long history of satisfied clients, successful projects and financial stability. We welcome the opportunity to become a part of your team and partner with you in the success of your upcoming project(s).
At DCC, we are committed to doing whatever it takes to complete your project as quickly and efficiently as possible. Our success is built upon several key philosophies:
- To Provide True Value Within Our Services: It is inherent to our industry that we remain competitive in our pricing. However, too many contractors remain competitive at the expense of the project. They make up for a substandard bid via use of unqualified subcontractors or excessive change orders to the owner. Invariably, quality and schedule are where this lack of commitment to their clients becomes apparent. When DCC submits a proposal, it is backed by our guarantee that it is complete, competitively priced and will be built to the standards we have built our reputation upon.
- To Build Client Relationships Not Just Buildings:When we enter into a contract with a client, we are entering into a partnership. We involve ourselves in the permitting process, coordination of our client’s vendors, code officials, municipalities and utility companies. We are here to make the construction process as easy and worry-free as possible for our clients. We will personally see to it that all of your expectations are exceeded.
- To Provide Expedient, Effective Warranty Services: As important as the construction process is, if we fail to support the team operating the space when they have an issue, then everything we did prior to opening the space has been diminished. DCC recognizes the importance of a fast and thorough response to the Warranty needs of your operations staff. Our Warranty Team does not just field calls and e-mails, we follow up at each step with the operators and subcontractors until the issue has been resolved.
At DCC, our continued success as a company depends on our ability to deliver the results our clients expect. Since 1995, our experience and dedicated approach has helped our clients achieve their construction goals. We are relentless in our commitment to ensuring the finished project is true to the outcome you desire, and we welcome the opportunity to earn your business.
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How can we help you?
We welcome the opportunity to partner with you in the success of your upcoming project.